Practice Management

Mrs Heather Brown

Heather Brown


MAMS.Dip.PM


Mrs Brown, as the practice manager, manages and co-ordinates the day-to-day running of the practice along with planning for the future. She is also the first point of contact for patients with comments or complaints.

Administration

The administration team are responsible for ensuring that all letters and reports are prepared within the set time limits and that any referrals are sent to the correct destination. They are also responsible for dealing with all insurance reports and arranging medicals.

Ms Nicky Perks

Ms Helen Tazewell

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Mrs Helen Hale

H Hale

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Samantha Forbes-Wood

Mrs Julie Farmer
Ms Stacie Jones
Ms Chloe Jenks
Mr Robbie Jenks

Secretaries

Ms Rachael Ball
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